Frequently Asked Questions

Q: Will my Campaign only run for 24-hours?

A: Yes. Limiting it to 24-hours creates urgency for our backers and your family and friends.

Q: Can I run more than one Campaign on Hourglass24 simultaneously?

A: Running more than one Campaign on Hourglass24 simultaneously is not recommended, because it divides your support, which depletes the value of both campaigns.

Q: Can people still donate after 24-hours?

A: They can, but not through Hourglass24. Once your Campaign ends, so does our ability to receive money for you – so make sure you let your supporters know when you launch and end.

Q: Do I have to reach my goal to earn money?

A: No. Hourglass24 allows you to keep what you earn (minus related fees).

Q: Why is the Hourglass24 fee 20%? 

A: We charge 20% because we offer more than just a platform; we’re your Marketing Partner who targets our community of 1,000,000+ people who have donated to multiple campaigns. We also do SEO for you.

Q: When will I get paid?

A: We pay out as payments clear our bank. 

Q: How do I get paid?

A: Hourglass24 pays electronically.

Q: Are projects outside of the USA Accepted?

A: Yes. We’re happy to help you globally, just as long as your country allows payments originating in the United States, or if the United States allows payments to your country. 

Q: Is there a Minimum Raise Goal? 

A: No. Raise as much, or as little as you like.  

Q: Can I run Campaigns on other platforms? 

A: Hourglass24 prefers you don’t run multiple campaigns on different platforms at the same time. We can’t help you if we aren’t allowed to be your crowdfunding focus for 24 hours. 

Q: What types of projects do you consider?

A: Feature Films, Documentaries, TV Series, Web Series, Short Films, Video Games, Music Videos, Comics, Plays, Screenplays, Film Festivals, Music Festivals, Screenplay Contest, and other creative endeavors. 

Q: How quickly can my project launch?

A: That depends. If you have a sea of committed backers ready to fund you, then once approved, we can get you up-and-running quickly. However, most campaigns need three weeks to three months to adequately prep their fanbase about the launch day and time. The more prep-time you have, the better your results will be.

Q: What if I’m not approved on Hourglass24?

A: Feel free to email to ask if there are things in your presentation that could be enhanced or changed that may change our decision. We are here to help. 

Q: What do I need to upload when applying? 

A: Create a vendor accountthen upload a pitch deck, (or related materials), videos and your raise amount. Upload as much information as you like. the more we know about what you’re doing, the better we can assess it. 

Q: How long is the submission process?

A: 3-5 business days, on average. 

Redondo Beach, CA.


(877) 577-2424